§Legal

Shipping & Delivery Policy

Last updated 22 October 2026

Agen sells digital services and software only. We do not ship physical goods.

01Agency services

Services are delivered online, for example as a live website, an updated Google Business Profile, landing pages, ad campaigns and reports. Delivery timelines are agreed in your proposal and confirmed when the project starts. We share progress by email and hand over files, logins and documentation when the work is complete.

02App purchases

Credits and digital purchases in our apps are added to your account immediately after successful payment. If they don't appear within 24 hours, email us with your payment reference and we'll fix it.

03Contact

Email sohail@agen.solutions. We aim to reply within 2 business days.